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Idaho Traffic
Alerts - Frequently Asked Questions
Source: Idaho Transportation Department - 3/29/07
What is the Idaho Traffic
Alerts service?
What choices do
subscribers have for notifications?
Is there a charge to
subscribe to the Idaho Traffic Alerts service?
Who can use this service?
On
which roads does Idaho Traffic Alerts provide information?
What route
number will be listed on the traffic alerts?
What is the maximum
length of a text message?
Will the alerts make it past my internet service provider's spam filter?
How
do I change my subscription profile or unsubscribe?
How do I contact someone at
the Idaho Transportation Department?
What is the Idaho Traffic
Alerts service?
It is a subscription-based notification
service providing information from the Idaho Transportation Department’s 511
traveler information system. This information includes official road closures,
commercial vehicle restrictions, crashes, roadwork, sporting/special events,
weather conditions and winter road conditions.
Subscribers will be able to receive automated
event notifications as selected types of traffic/travel events are entered or
updated during time periods chosen by the subscriber. Subscribers choose
specific areas and the times of day during which alerts are desired. Idaho
Traffic Alerts distributes information in accordance with the subscriber’s
selections stored in each individual subscriber’s profile(s).
Subscribers can update their account settings
at any time to change personal details or their passwords, their subscription
profiles or to end their alert/notification services completely.
ITD encourages drivers to pull off the road
and park in a safe area before using cell phones, pagers and similar
electronic devices!
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What choices do
subscribers have for notifications?
Notification media choices are:
-
Email.
-
Alphanumeric pagers having
email addresses.
-
Short Message Service (SMS)
via cell phone’s SMS email address.
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Is there a charge for
Idaho Traffic Alerts?
This is a public service of the Idaho
Transportation Department (ITD). Subscribers are only responsible for charges
from their telephone and/or Internet service providers related to pages,
instant messaging, etc.
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Who can use this service?
Currently ITD has decided to limit the usage
of this service. An administrative table grants access rights to authorized
users and controls who can use the service.
This was developed for notification of road
closures to Idaho Transportation Department (ITD) staff, law enforcement,
public agencies and the media.
Distribution to the general public may be
supported in the future if the ITD acquires additional server capacity and
customer service resources to support the expected user demands.
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On
which roads does Idaho Traffic Alerts provide information?
Idaho Traffic Alerts is a statewide service
and provides information on the interstates, U.S. routes and state highways in
Idaho. It does not include business routes, county roads or city streets. The
exceptions to this will be in the Treasure Valley/Boise metro area, where
traffic information will be provided in partnership with the Ada County
Highway District beginning in the spring of 2007.
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What route
number will be listed on the traffic alerts?
The primary route number will be the only
route number listed. For example, I-84 will be the route number listed for the
highway from Boise to Mountain Home because I-84 is the primary route number.
US-20, US-26 and US-30 are secondary route numbers for this highway so they
will not be listed.
There are two exceptions to this:
Ø The highway from Shoshone to Carey will
be listed as US-26 although the primary route number is US-93.
Ø The highway from Carey to Arco will be
listed as US-20 although the primary route number is US-93.
These exceptions are necessary because the
511 traveler services system does not currently handle the duplicate mile
posting on the primary routes. A future version of the software should be able
to accommodate the mile posting and then these highways will be listed
correctly on the traffic alerts.
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What is the maximum
length of a text message?
120 characters
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Will the alerts make it past my internet service provider's spam filter?
You should take appropriate action with your
internet service provider to make sure all alerts get through to you. It may
be very difficult for you to know if only a few messages are being stopped.
Different internet service providers require different procedures to guarantee
that their spam filter will recognize an address as legitimate. Some require
that you add the originating address to your address book. Other providers
require that you add the originating address to a "white" (allow) list.
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How
do I contact someone at the Idaho Transportation Department?
Email
511@itd.idaho.gov or call 208.334.8839 (Boise telephone number).
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